We’re committed to protecting your personal information and your privacy and abide by the Australian Privacy Act 1988. This policy to explains how your information is collected, used and more importantly protected.
Hyper Wellbeing Terms and Conditions explain our website rules, terms and conditions. Please read this carefully before you use or register for this Site.
We encourage you to read the policy carefully and we hope it will help you to make informed decisions about sharing your information with us.
This policy covers the following areas:
- Our use of your information
- Your choices
- Third party disclosure
- Our security measures
If you have any questions or concerns about our policy you can email us:
1. Our use of your information
The only personal information we collect is what you tell us about yourself and how you use our site. We collect personal and non-personal information to tailor the content you see and to contact you. However, we will never collect or monitor any personal information about you without your consent..
From time to time we may ask you to for feedback about our site. This information allows us to better understand the needs of our users and to gather information about health issues and trends. We store answers but these are not linked to identifying information about you and they will not be shared with third parties.
If you register on our site, we collect personal information such as your email address, password and date of birth. Registering allows you to use our personalised features, online store and content. As a member you can also join and create groups and take part in discussions.
When you search on our site, we store the search terms and the site(s) visited so that we can continuously improve the quality of our search results.
When you visit our site, our servers will collect log information. This information may include your page request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. Log information helps us to gather information about how our site is being used, such as the pages visitors are viewing.
2. Your choices
You are given choices when we ask for personal information and, whenever possible, we try to explain why we ask for information. You can always refuse to provide personal information, but this may mean that some site features will not function properly as a result.
You can change or update your profile information, including your contact details, health preferences and alerts, at any time. Your profile is public and it displays your first name and your wellbeing goal. These details, along with your photo (if you choose to upload one) may be viewable by anyone on the Internet.
Information you provide when you create your profile, tools you’ve used, articles you’ve viewed and purchases you’ve made through the Hyperwellbeing Online Store will be used to personalise your experience of the site.
Any information you post in group discussions, and comments you make on blogs, are open to the public and can appear in search engine results. Your posts will be associated with your profile name and your photo (if you uploaded one).
Email communication that you send to us via links on our site may be shared with an employee or a naturopath If you provide personal health information in your email, it will be used only for the purposes of answering your email.
If you invite friends to join our site, or if you share any content via our Send to a Friend functions, we will send them an email on your behalf. We will not use your friends’ email addresses for any other purposes.
3. Third party disclosure
We will not use or disclose any information about you without your consent. There may be exceptional circumstances where this may not be possible, such as if disclosure is required by law or is necessary to protect the rights or property of Hyperwellbeing, or any member of the public, or to lessen a serious threat to a person’s health or safety.
4. Our security measures
We are dedicated to protecting the security of your information. Your electronic information is stored on secure servers that are protected in controlled facilities. Our employees have limited access to your personal information and those who misuse your information will be disciplined and possibly terminated. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Hyperwellbeing will not be held responsible for events arising from unauthorised access to your personal information.
5. Credit Card Privacy
We do not see or store your credit card information. Your details are processed directly through a third party, where they are encrypted devices to provide the highest level of protection available. Credit card processors and delivery companies are the only third parties we use which assist us to securely & efficiently complete your order. These companies use your information to authorise payment and deliver your order to you. Otherwise, Hyperwellbeing does not sell, rent, share, or transfer your personal information to third parties. The information you give us is confidential, and will not be sold or given to any individual or company or organisation.
In Writing: Hyper Wellbeing PO Box 324 Currumbin Waters QLD 4223