Frequently Asked Questions

We offer free shipping* to mainland Australia. Shipping to islands or remote areas will possibly attract an additional cost or time frame for shipping. We do our best to ensure your sauna is dispatched as soon as possible and shipping time is usually within 3 – 4 weeks for stocked items. Please appreciate that saunas are large items to transport and therefore can be costly, especially to remote areas. We therefore reserve the right to advise on a case-by-case basis if free shipping* applies to your particular location.

In cases where free shipping doesn’t apply, we will only charge the difference between the normal included shipping cost and the cost to ship to your particular location and will do our very best to ensure we find the best price and logistics available to safely deliver your Hyper Wellbeing sauna to you. Please feel free to contact us to discuss if you have any questions regarding shipping to your location.

Yes you can. We offer free shipping to your nearest logistics depot, however, if you would like your infrared sauna delivered to your home address, contact us for pricing.

Every Hyper Wellbeing infrared sauna is simple to assemble, with our easy-to-follow instruction manual complete with images of every step. Simply stand the walls up, clip together and connect the plugs. Additionally, we are only a phone call away should you require assistance (Mon – Fri 8am to 4pm).

No. All of our infrared sauna models are fitted with a standard 10 amp plug, which will plug directly into any household powerpoint.

NEAR INFRARED & IMMUNITY & HEALING

Near Infrared penetrates deeper and can help to strengthen the cardiovascular system, it can help with reduction in the risk of memory diseases and encourages a more efficient immune system. Near Infrared heat can also assist with wound healing, and it increases blood flow and oxygenation of the tissues.

NEAR INFRARED & BEAUTY

Near Infrared helps to stimulate collagen turnover thereby helping to rebuild and beautify the skin. Near infrared can do this as it can penetrate deep within the skin where wrinkles and many skin issues occur.

NEAR INFRARED & DETOXIFICATION

Near Infrared heat detoxifies the body of toxins and heavy metals by elimination of these substances through the body’s sweat. Sweat is often the most effective means of elimination of these substances and there’s no better way than in a comfortable home sauna to relax in and sweat it out!

NEAR INFRARED & WEIGHT LOSS

Each infrared sauna session encourages the body to burn calories facilitating weight loss, increasing metabolism and energy. An infrared sauna session can often offer similar benefits to a moderate jog without the risk of injury.

NEAR INFRARED & PAIN RELIEF

Near infrared in the form of red heat ray lamps have been used for many years to offer pain relief to sufferers of arthritis, joint and muscle pain. Our saunas utilise a similar energy offering the same pain relief benefits. Our near infrared saunas encourage relief of stress, releases muscle tension and therefore relieves pain in joints & muscles.

Near infrared saunas have gained popularity in recent years due to their potential health benefits. Research suggests that these saunas may help alleviate pain and inflammation, improve circulation, promote skin health, aid in wound healing, support detoxification, boost the immune system, and induce relaxation and stress relief. Near Infrared saunas have been shown to stimulate collagen and elastin production, increase blood flow and lymphatic flow, and promote white blood cell production, among other effects. With their many potential health benefits, Near Infrared saunas are a promising therapy for a range of conditions and are used in the fields of physical therapy, sports medicine, and anti-aging treatments.

Our saunas are designed for exclusive indoor use. They can be conveniently installed in sheltered spaces, such as balconies or patios, provided they are protected from water exposure to safeguard the sauna’s electrical components. It’s worth noting that prolonged sun exposure could potentially impact the timber’s durability over time.

EMF stands for “electromagnetic field.” Electromagnetic fields are produced by electrically charged objects and are what allows us to use technologies such as televisions, computers and radios. EMFs are almost always present in our environment, as we highly rely on digital devices and modern technology in our daily lives.

There are no components in our infrared saunas that produce high levels of EMFs. EMF is measured in milligauss (mg). The levels of EMFs produced by our infrared saunas have been measured at approximately 2mG, which is significantly below the unsafe levels deemed to be 10mG.

Our standard far infrared saunas require only 10 to 15 minutes to heat up, before beginning your session. In contrast, our premium sauna models, that include additional near infrared heaters, deliver an instantaneous warmth. This is because, near infrared directly heats the body rather than just the air around you. It is advisable to turn on your sauna a few minutes prior to commencing your session for an optimal experience.

Prior to leaving the sauna, it is advisable to gently cleanse the sweat from your skin’s surface. During your sauna session, your body’s innate cooling mechanism becomes active, leading to a substantial release of sweat. This physiological process facilitates the elimination of heavy metals and environmental toxins, enabling a profound detoxification experience. To prevent the re-absorption of these toxins as your body cools down, it is best to cleanse them away from your skin’s surface before exiting the sauna. Allow your body to naturally cool down or indulge in a refreshing shower. Additionally, incorporating a revitalising exfoliation ritual will leave your skin feeling luxuriously smooth.

Our infrared saunas are thoughtfully crafted to support your health journey and are made free of harmful chemicals. Only water-based adhesives are used. The interior timber of the sauna is raw, unsealed Canadian hemlock. Enjoy a completely natural and healthy sauna experience, without worries!

Near infrared heat is not offered in most standard infrared saunas on the market. Near infrared heat is visible to the human eye, unlike far infrared heat. Near infrared heat utilises shorter wavelengths ranging from 0.7 to 3 microns. These types of light waves present as a red, orange glow, just like you see radiating from a campfire.

Near infrared heat directly heats the body (rather than just the air around you) and is able to penetrate 15 to 20 cm into your body — reaching muscles, tissues and organs.

Our near infrared heaters have been designed at a specific wavelength for maximum benefit — supercharging our premium saunas with additional benefits, you can’t find in a standard sauna.

When near far heat and light penetrate deep into the tissues, they trigger remarkable metabolic healing effects. This process stimulates the body to produce heat shock proteins, which help counteract oxidative stress by scavenging free radicals and supporting antioxidant production.

Far infrared heat is the most common and energy efficient form of heating offered by sauna companies. It is generated via carbon panel or ceramic heaters. Far infrared heat does not directly heat the body, but rather heats the air of the sauna. This creates a gentle and comfortable heat that is perfect for deep sweating and detoxification. It can also offer health benefits of improved circulation, pain relief, relaxation, enhanced immune function and improved sleep.

Our infrared sauna models run at 2kW/hr. Electricity costs approximately 25 cents per kW/hr, meaning that our infrared saunas cost about 50c per hour to run — they are extremely cost-effective!

We have recently adjusted the design of our near and far infrared saunas, so that once the set temperature is reached, the red glowing near infrared heaters stay on. This is important for many of our clients who are on health journeys and require the benefits this specific wavelength of heat offers, although this does contribute to an increase in air temperature especially on warmer days.

Near infrared heats water not air and penetrates through the skin, directly heating the body, so it is your internal body temperature that is more important in this case. You will still be receiving maximum benefit from your infrared sauna sessions, when you allow cool air into the sauna to maintain your desired air temperature.