Warranty Statement for Hyper Wellbeing Pty Ltd
Effective Date: May 2023
Thank you for choosing our Infrared Sauna. We stand behind the quality and craftsmanship of our product and are committed to ensuring your satisfaction. This warranty statement outlines the terms and conditions of the warranty coverage provided for Infrared Saunas sold in Australia by Hyper Wellbeing Pty Ltd.
- Warranty Coverage: 1.1. Hyper Wellbeing warrants that the Infrared Sauna is free from defects in materials and workmanship for a period of 5 years from the original date of purchase. 1.2. This warranty is applicable only to the original purchaser and is not transferable.
- Warranty Benefits: 2.1. During the warranty period, Hyper Wellbeing will, at its discretion, repair or replace any defective part or product, free of charge. 2.2. If repair or replacement is not commercially feasible, Hyper Wellbeing may provide an equivalent product or issue a refund for the purchase price, excluding any shipping or installation charges.
- Warranty Exclusions: 3.1. This warranty does not cover normal wear and tear, accidental damage, damaged due to oils, damage due to water, misuse, abuse, or improper installation. 3.2. The warranty does not cover damage resulting from alterations, modifications, or unauthorized repairs to the Sauna. 3.3. Any damage caused by acts of nature, such as fire, flood, vermin, rodents or lightning, is not covered under this warranty. All Hyper Wellbeing Saunas are designed to indoor use only. If you choose to place the Sauna outside or in a space that is unprotected this will void all warranty and claims. No water is to be used inside the Hyper Wellbeing Sauna due to the nature of the product and the timber. We recommend no electronic devices are used whilst the Sauna is in use.
- To get the best out of your Sauna and to extend the life we recommend that you place a towel on the seat and the floor of the Sauna to collect the sweat & toxins from your body. We also suggest you use the cleaning function (Ozone O3 and Ioniser) once a week to reduce the bacteria and dust inside your Sauna.
- Warranty Claim Process: 4.1. To make a warranty claim, the original purchaser must provide proof of purchase, including the date and place of purchase. 4.2. In case of a warranty claim, the purchaser must contact Hyper Wellbeing within the warranty period, either through our customer service by email email@example.com. 4.3. Hyper Wellbeing may request additional information or evidence to validate the claim and determine the appropriate course of action.
- Limitation of Liability: 5.1. Hyper Wellbeing shall not be liable for any indirect, incidental, or consequential damages or costs arising out of or in connection with the use or performance of the Infrared Sauna. 5.2. Hyper Wellbeing’s total liability under this warranty statement shall be limited to the original purchase price of the Sauna.
- Governing Law: 6.1. This warranty statement shall be governed by and construed in accordance with the laws and standards of Australia.
- Please refer to our terms and conditions.
Please retain your purchase receipt and this warranty statement for future reference. For any warranty-related inquiries or claims, please contact:
Hyper Wellbeing via email firstname.lastname@example.org
This warranty statement gives you specific legal rights. You may also have additional rights under the consumer laws of Australia, which this warranty does not affect.
Hyper Wellbeing Terms and Conditions
Effective Date: May 2023
Please read these terms and conditions carefully before purchasing an Infrared Sauna from Hyper Wellbeing Pty Ltd. These terms and conditions govern the sale and purchase of infrared saunas between Hyper Wellbeing Pty Ltd and the customer (“you” or “customer”). By placing an order, you acknowledge and agree to be bound by these terms and conditions.
- Product Description and Specifications: 1.1. Hyper Wellbeing Pty Ltd provides accurate descriptions and specifications of the Infrared Saunas on its website and marketing materials. However, minor variations in colour, design, specifications and dimensions may occur. 1.2. The images and illustrations of the Saunas are for illustrative purposes only and may not reflect the exact appearance or features of the actual product.
- Pricing and Payment: 2.1. The prices of the Infrared Saunas are specified on Hyper Wellbeing Pty Ltd website or provided by its authorized representatives. All prices are in Australian Dollars (AUD) and include Goods and Services Tax (GST), unless otherwise stated. 2.2. Hyper Wellbeing Pty Ltd reserves the right to change prices without prior notice. However, the price applicable to your order will be the price in effect at the time of purchase. 2.3. Payment for the Infrared Sauna must be made in full at the time of placing the order, unless otherwise agreed upon in writing with Hyper Wellbeing Pty Ltd, which would incur a 50% deposit to secure the stock with full payment required 7 days prior to dispatch. Payment can be made through the available payment methods specified by Hyper Wellbeing Pty Ltd.
- Order Confirmation and Delivery: 3.1. After placing an order, you will receive an order confirmation from Hyper Wellbeing Pty Ltd. This confirmation does not guarantee acceptance of the order, but rather acknowledges receipt of the order. 3.2. Hyper Wellbeing Pty Ltd reserves the right to accept or reject an order at its discretion. If the order is accepted, Hyper Wellbeing Pty Ltd will notify you and provide an estimated delivery date. 3.3. Delivery of the Infrared Sauna will be made to the delivery address specified by you during the ordering process within our standard delivery area. For deliveries outside of Hyper Wellbeing Pty Ltd standard area Hyper Wellbeing Pty Ltd will deliver to your nearest depot for you to arrange collection. You are responsible for providing accurate and complete delivery information. 3.4. Delivery times are approximate and may vary depending on factors beyond Hyper Wellbeing Pty Ltd control. Hyper Wellbeing Pty Ltd will make reasonable efforts to deliver the Sauna within the estimated timeframe, but delays may occur.
- Hyper Wellbeing Pty Ltd standard delivery area is a radius of no more than 30km from Currumbin Queensland 4223.
- Cancellations and Returns: 4.1. Cancellation of an order can only be made before the Sauna has been dispatched for delivery. To cancel an order, you must notify Hyper Wellbeing Pty Ltd immediately in writing. 4.2. If you receive a damaged or defective Sauna, you must notify Hyper Wellbeing Pty Ltd within a reasonable time from the date of delivery. Hyper Wellbeing Pty Ltd will arrange for repair, replacement, or refund as appropriate, following its warranty and returns policy.
- Ownership and Risk: 5.1. Ownership of the infrared Sauna will transfer to you upon full payment and delivery to your address within the standard area or your nearest depot. 5.2. The risk of loss or damage to the Sauna passes to you upon delivery to your address within the standard delivery area or your nearest depot. It is your responsibility to inspect the Sauna upon delivery and report any damages to Hyper Wellbeing Pty Ltd promptly. 5.3 Standard delivery area is within a 30km radius of Currumbin QLD 4223
- Limitation of Liability: 6.1. Hyper Wellbeing Pty Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the purchase, use, or performance of the Infrared Sauna. 6.2. Hyper Wellbeing Pty Ltd total liability for any claim arising from the sale of the Sauna shall not exceed the purchase price of the Sauna.
- Governing Law and Jurisdiction: 7.1. These terms and conditions shall be governed by and construed in accordance with the Australian law.
Seek Medical advice
Before using the Infrared Sauna sold by Hyper Wellbeing Pty Ltd, we strongly recommend that you seek medical advice. This disclaimer highlights the importance of consulting with a healthcare professional before using the Sauna.
- Health and Medical Considerations: 1.1. The use of an Infrared Sauna may have various effects on individuals, including those with pre-existing medical conditions or taking specific medications. It is essential to consult with your healthcare provider to determine whether using the sauna is appropriate for your individual circumstances. 1.2. Pregnant women, individuals with cardiovascular conditions, high or low blood pressure, respiratory disorders, skin diseases, diabetes, or any other chronic or acute health condition should consult their physician before using the sauna. 1.3. Sauna use may affect the body’s temperature regulation, hydration levels, and electrolyte balance. It is crucial to understand how these factors may impact your health and seek medical guidance accordingly.
- Individual Variations: 2.1. Each person’s health and wellness needs are unique. The information provided by Hyper Wellbeing Pty Ltd does not substitute professional medical advice or diagnosis. It is your responsibility to consult with a qualified healthcare provider before using the sauna to ensure it is suitable for your specific circumstances. 2.2. Individual responses to sauna use may vary. It is essential to monitor your body’s response during sauna sessions and discontinue use if you experience any adverse effects or discomfort.
- Liability Limitation: 3.1. Hyper Wellbeing Pty Ltd shall not be liable for any claims, damages, or injuries arising out of the use or misuse of the sauna, including failure to seek medical advice or disregarding medical recommendations. 3.2. By purchasing and using the Sauna, you assume full responsibility for your health and any consequences that may arise from Sauna usage.
- Personal Responsibility: 4.1. It is your responsibility to educate yourself about the potential risks and benefits associated with Infrared Sauna use and to consult with a qualified healthcare provider to determine whether it is suitable for you. 4.2. You should follow the safety guidelines provided by Hyper Wellbeing Pty Ltd and use the Sauna in a responsible manner, taking into account your individual health status and any medical advice received.
We recommended that children under the age of 18 should not use an infrared sauna without the guidance and approval of a qualified healthcare professional or paediatrician.
Children have more sensitive skin and are more susceptible to heat-related conditions compared to adults. Their bodies may have difficulty regulating temperature and maintaining proper hydration levels during sauna use. Additionally, children may not be able to communicate their discomfort or recognize signs of overheating or dehydration.
To ensure the safety of a child, it is crucial to consult with a healthcare professional or paediatrician who can evaluate the child’s individual health status, development, and specific needs. They can provide guidance on whether using an Infrared Sauna is appropriate for the child and advise on any necessary precautions or limitations.
Always prioritize the safety and well-being of children when considering any form of heat therapy or sauna use.
Aged or Elderly
The use of an infrared sauna by the aged or elderly should be approached with caution and should ideally involve consultation with a healthcare professional. While infrared saunas can provide potential benefits, such as relaxation, improved circulation, and muscle relief, it is important to consider the individual’s health status, medical conditions, and any limitations they may have.
Here are some considerations regarding aged or elderly individuals using an infrared sauna:
- Consultation with a Healthcare Professional: It is advisable for the aged or elderly to consult with their healthcare provider before using an infrared sauna. The healthcare professional can assess their overall health, medical history, and any specific conditions or medications that may affect their ability to tolerate the sauna’s heat.
- Pre-existing Medical Conditions: Certain medical conditions, such as cardiovascular disease, high or low blood pressure, respiratory disorders, diabetes, or skin conditions, may require special attention and monitoring in the sauna. The healthcare provider can provide guidance on whether sauna use is appropriate and any precautions that need to be taken.
- Heat Tolerance: Older individuals may have reduced heat tolerance compared to younger individuals. It is essential to ensure that the sauna’s temperature and duration of use are within safe and comfortable limits for the person. Starting with shorter sessions and gradually increasing the duration can help gauge their tolerance.
- Hydration: Proper hydration is crucial during sauna use. Aged or elderly individuals may have reduced thirst sensations and may be at a higher risk of dehydration. It is important to ensure they drink an adequate amount of water before, during, and after sauna sessions.
- Sensory and Cognitive Abilities: Consideration should be given to any sensory or cognitive limitations that the aged or elderly individual may have. They should be able to safely enter, exit, and navigate the sauna environment without the risk of falls or accidents. Assistance or supervision may be necessary.
- Comfort and Monitoring: Regular monitoring of the individual’s well-being, comfort, and body responses during sauna use is important. If they experience discomfort, dizziness, shortness of breath, or any other adverse symptoms, sauna use should be discontinued, and medical attention sought if necessary.
- Individual Variations: Each person’s health and response to sauna use can vary. It is essential to consider the individual’s specific needs, preferences, and limitations. Some aged or elderly individuals may find the sauna beneficial, while others may not tolerate it well. Personal judgment and guidance from healthcare professionals are key.
By taking these factors into account and seeking appropriate medical advice, the aged or elderly can make informed decisions regarding the use of an infrared sauna, ensuring their safety and well-being.
By proceeding with the purchase and use of the infrared sauna from Hyper Wellbeing Pty Ltd, you acknowledge that you have read, understood, and agreed to the above disclaimer, emphasizing the importance of seeking medical advice before using the sauna.